Refund Policy

Internationally Compliant Return Policy

At Zinniars, we aim to ensure customer satisfaction while maintaining quality control standards.

1. RETAIL RETURNS

We accept returns under the following conditions:

• Request submitted within 48 hours of delivery

• Item must be unused, unworn, unwashed

• All original tags and packaging intact

• No signs of damage or alteration

To initiate a return, contact: support@zinniars.com

2. NON-RETURNABLE ITEMS

The following are not eligible for return:

• Customized or made-to-order products & accessories

• Items Under Sale Offers

• B2B bulk orders

• Items damaged due to misuse or even labels & tags Missing or attempt to remove or handsew

3. INTERNATIONAL RETURNS

For international customers:

Return shipping costs are borne by the customer unless the product is defective.

• Customs duties and import taxes are non-refundable.

• We are not responsible for lost return shipments.

4. DEFECTIVE OR DAMAGED ITEMS

If you receive a damaged item:

• Notify us within 48 hours of delivery.

• Provide images for verification.

• Approved claims may be replaced or refunded.

5. REFUND PROCESSING

Once approved:

• Refunds are issued to the original payment method.

• Processing time: 14-20 business days depending on payment provider.